Troubleshooting Common Problems
This page helps you quickly resolve common issues in the Delaverse Playground, ensuring smooth automation for your business processes. Whether you're a non-technical manager, developer, or enterprise user, we've got you covered with step-by-step solutions. 😊
Introduction
Delaverse empowers Iranian businesses with AI-driven automation through its intuitive Playground, where you can build workflows using nodes like Google Sheets, AI Assistant, and WordPress.
This guide addresses common issues, from node connection errors to output failures, with clear solutions. If you're stuck, our documentation, video tutorials, and support team are just a click away. Ready to troubleshoot? Let's dive in!
Common Issues and Solutions
Below, we've categorized the most frequent issues users encounter in the Delaverse Playground, along with their causes and solutions. Use the table or FAQ-style sections to find your problem and fix it fast.
1. Node Connection Issues
2. Data Input Issues
3. Node-Specific Issues
4. Workflow Execution Issues
5. Output Delivery Issues
Advanced Troubleshooting
For users with technical expertise or complex workflows, try these advanced steps:
Debugging APIs
Use the Request API Node's Response tab to check HTTP status codes (e.g., 401 for authentication errors). Consult API documentation (e.g., Guardian API) for required parameters.
Cron Expressions
Validate Scheduler Node Cron settings using tools like crontab.guru. Ensure timezone is Asia/Tehran.
Function Call Customization
For non-standard Function Call setups (e.g., dynamic cell updates), use "Build with AI" with detailed Persian instructions or submit a ticket for professional setup.
Workflow Optimization
Reduce nodes in complex workflows (e.g., Customer Behavior Analysis) or use Container Node to organize. Test with Analyzer Node for bottlenecks.
New Node Requests
If you need a custom node (e.g., SMS Node in development), submit a ticket with requirements. Note that development may incur additional costs.
Important
Advanced configurations may require technical expertise. If you lack a technical team, submit a ticket to Delaverse's support team. We'll provide a cost invoice based on your subscription level, and after payment, we'll build the solution tailored to your needs.
Contact Support
Can't resolve an issue? Our support team is here to help:
24/7 Chatbot
Access the Persian-language chatbot in the Playground for instant guidance. Escalate to human support for advanced plans.
Submit a Ticket
Use the support form to request workflow creation, node setup, or custom development. We'll issue a cost invoice, and after payment, we'll collaborate to resolve your issue.
Documentation
Explore our guides and video tutorials in the knowledge base.
Preventing Issues
Avoid common pitfalls with these best practices:
Save Regularly
Always click Save Changes after modifying nodes or workflows.
Test Nodes
Use "Test Trigger," "Execute Request," or "Test Connection" to verify each node before running the workflow.
Study Templates
Non-technical users should stick to pre-built templates (e.g., "Read from Sheets") for Function Call or AI Assistant Nodes.
Check Data
Ensure input data (e.g., Google Sheets columns, API responses) matches workflow requirements.
Pro Tips for Smooth Workflow Operations
Ready to Get Back on Track?
With this guide, you're equipped to tackle common issues in the Delaverse Playground. Build your workflows with confidence, and let our AI-powered automation drive your business forward. If you're still stuck, our support team is just a ticket away! 😊